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Someone Has Our Trademark Name On Twitter!

April 13th, 2011

We’re getting into social media a bit late and just found out that someone else has registered our trademarked product name as their Twitter handle. They’re not using the account, but they also aren’t responding to queries from us about switching ownership. We don’t want to pay anything – after all, it’s our registered trademark! – but will cover a minimal fee. What can we do?

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Social Media Policies Important, Empowerment Is Critical

March 30th, 2011

This post by Brian Solis got me thinking. I have been talking for years now about the importance for the enterprise to adopt social media policies. And here we are in 2011 and 75 percent of employers say their business has no formal policy instructing employees on the appropriate use of social networking sites on the job.  This tells me that social media is still an afterthought in most organizations. Or, that many companies just don’t trust their employees to engage.

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How Creating Videos Helps Your Online Visibility

March 16th, 2011

Online videos are a powerful tool for search engine optimization (SEO). For some people this doesn’t compute: search engines can’t watch videos the way they can read and understand text, so how does an online video increase your search engine visibility?

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Three Tools for Measuring the Virality of Your Content

March 2nd, 2011

Several studies have shown that people trust the link and site recommendation they receive from their friends or experts in the field. To capitalize on this opportunity websites have long used features like “Recommend to a Friend” or “Email this” kind of functionality. Recently we have seen a rise in usage of tools/widgets that make it easy for the visitors to share links via email and social media. Read More…

Using Google Analytics On Your Facebook Pages

February 14th, 2011

The video below is a great quick tutorial on setting up Google Analytics for your Facebook Fan Page. This is approach is way better than just tracking the referring page in your GA. However, there are some steps that you have to follow to set it up. Tal from WebDigi has kindly provided us with the tutorial on this.

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How To Build Your Online Reputation Through Guest Blogging

February 2nd, 2011

Are you looking to build your online visibility but are not ready to blog perhaps because you are concerned about the time commitment? Or perhaps you are not sure how to get started?

An under utilised strategy, but one that can work exceptionally well, is being a guest blogger – in other words writing an article that is published on someone else’s business blog.

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Using Branded Shortened URL To Direct Your Online Traffic

January 19th, 2011

Link shortening, the act of turning a long URL into something more like 10-13 characters, has become an important online activity. So much so that tools have cropped up just to provide this service.

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How To Instantly Index Your Tweets With Google

January 5th, 2011

If you are aware of Google Realtime results and use it, you probably know about it and how it’s done, to get your tweets listed in Google Realtime. However, for the ones who don’t use the Google Realtime results and are not aware of this fact, here’s how.

When you perform a search on Google, a menu appears on the left side of the Google search menu. On the menu are links like Everything, Images, Videos, News, Shopping, and so on. These are various universal search options, for example, you can search only for blogs, images or videos depending on which link you click in that menu. There is also one link called Realtime, it may appear as updates in some areas.

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The Future Of Social Media In 2011

December 22nd, 2010

Friday morning I shared the stage of the Social Media Breakfast here in Maine with my two Social Media FTW co-founders, Jaica Kinsman (@jakks) & Chrystie Corns (@ccmaine.)

I forgot my notes at home and so I had to hastily recreate them.

The topic was on the future of social media and what 2011 is going to look like. Here are the important takeaways:

  • Social media isn’t free. There may be no cost to setting up a profile at Facebook, LinkedIn, Twitter, YouTube and so on, but you need to dedicate resources for social media to work. You’re either going to do this work yourself (keeping you–perhaps–from doing more profitable work), give it to an associate (keeping her from doing more profitable work), hiring an outside firm, or bringing in an intern…and even a free intern isn’t free, as there’s training involved.
  • Social media needs to be integrated with the rest of your marketing. Companies who can survive on a steady diet of social media are few and far between. Ultimately, someone’s going to want to see a portfolio of work, learn more about you, etc. Plus, not all of your audience is on social media, or they’re not in a buying mood when they’re there. Social media is a powerful channel for communication and marketing, but the message needs to be consistent across all your channels, including your web site, blog, email newsletter, brochure, business cards, company van, etc.
  • 2011 will be the year of mobile marketing…for some of you. For some of you it will be critical to have a mobile strategy, for others…not so much. A mobile strategy may include making sure your site works well on smart phones, or it may mean creating a 2nd web site solely for mobile visitors, or it may mean creating an app.
  • You must continually create value for your community/audience. Chrystie talked about making sure you put out valuable information, and I couldn’t agree more. It’s so easy to unfollow, unfriend, or unsubscribe on the web that unless you’re providing valuable content on a regular basis you’ll soon be talking to no one but you and your mom, and maybe not even her. Value means different things to different people; maybe your value is providing good links, or how-to videos, or being irreverent.
  • You’re going to have to go beyond having a Facebook page in 2011. Having a Facebook page in 2011 is just going to be a starting point…it will be the equivalent of having a web site, i.e., a business requirement. The question is, is what are you going to do with that page? What are the conversations that you will have, what levels of functionality will you add, and how will you engage your audience to build your business?

There may have been one more point, but I’ll have to wait until I get home and check those notes. In the meantime, here’s wishing you a prosperous 2011!

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Adding A High User Experience To Your Site

December 8th, 2010

You may have been hearing a lot about this whole UX, or user experience thing recently. People get geek-tastic about it with a vengeance, but really, there’s no reason to be intimidated.

Case in point – I recently attended an excellent seminar given by the guys over at More Better Labs, Abe and Jackson. These two presidentially named fellows kicked off the 2-day intensive by asking us to reengineer an experience or a product, the idea being that as a user, you already have plenty of ideas about how to have a better experience. No technical expertise necessary.

So I thought I’d take that thought-process and apply it to the framework of site or campaign development. If you want to optimize what you’re creating from a user-perspective, and you should, then here are 5 relatively painless ways you can do that.

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