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09.08.05
FEMA
Site Only Welcomes IE6 Users
 By
David Utter
Applications for Katrina aid online will have to come from Windows machines running
IE6 with JavaScript enabled.
It's one thing for the Copyright Office to plan to make its next web site initially
functional with IE only. But the Federal Emergency Management Agency deals with
disasters that affect many disparate people, including Linux and Mac computer
users as well as those who normally use Firefox or other browsers.
The FEMA web site for individual
assistance works fine with Internet Explorer version 6. Firefox gets shutout immediately
with a message from FEMA:
"In order to use this site, you must have
JavaScript Enabled and Internet Explorer version 6. Download it from Microsoft
or call 1-800-621-FEMA (3362) to register"
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Other published reports claim the Opera browser won't work, but that doesn't seem
to be true. Opera can identify itself as IE or Opera to sites it visits based
on the user's preference. Both options retrieved the FEMA registration page without
a problem.
Users who cannot access the Individual Assistance registration page can use the
telephone option:
If you would like to apply for Federal Disaster Assistance by telephone,
you can contact us at 1-800-621-FEMA (3362) or for the hearing/speech impaired
at TTY: 1-800-462-7585. The current hours and days of operation are 24 hours per
day 7 days per week. Currently the lines are quite congested and the best time
to call is 2a.m. to 6a.m. EDT.
About the Author:
David Utter is a staff writer for WebProNews covering technology and business.
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